5 Questions You Should Always Ask a Courier

Not all couriers are created equal. Some are professional, trustworthy and helpful. Others are not. Before you hire a courier, you should make sure you can trust them to take good care of your package and get it to its destination on time, for a fair price. There are a few questions you should always ask a courier before you sign on the dotted line:

1. How much will this cost – really?

You’d be surprised how many companies add all sorts of extra costs to the figure they quote. We’ll never do that. What we quote is what you pay – always. No nasty surprises.

2. What else are you carrying?

Especially if your package is fragile, the last thing you want is loads of heavy boxes knocking against it and squashing it in the back of the van. We’ll always make sure your fragile goods are properly protected. And we won’t carry anything else while we’re transporting your consignment.

3. What are you driving?

In other words, is the courier using the right vehicle for your package? Rock Solid Deliveries ensure your goods are transported in the best way possible, using an appropriate vehicle – particularly if the goods require specialist transport. Not every courier company does that...

4. How will I know when it gets there?

A good delivery company will give you the peace of mind that comes of knowing exactly where your package is. Our same day couriers are supported by full GPS tracking and you’ll be notified by text message or email when your goods have been received at their destination.

5. What if something goes wrong?

If there’s any kind of setback – an unavoidable delay, for example – we’ll let you know straight away and do everything within our power to find a solution.

If you’re looking for a same day courier you can trust, look no further. Call us today on 0800 999 8220 and let’s talk about exactly what kind of care your package needs.

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A selection of clients we have worked with: