In this posting we look at exactly all the information you need to supply to ensure your same day courier can deliver your item as quickly and efficiently as possible.
The most vital details that we need to know are the customers / senders details and the recipients.
We need to know your name and address for communication purposes. For example, we need to know where to pick the item up from, and where to give a delivery notification to once your item arrives at its destination. Providing things like email addresses and mobile numbers are often preferred as it allows quicker communication with our customers.
If you are sending a parcel, it goes without saying that we need to know where it is being delivered to. Most people manage to do this but surprisingly not always accurately. Try to give the correct and full address as possible. The postcode is one of the most important parts. Whilst we have Sat Nav and other transportation aids these days a clear and unambiguous destination helps the customer and courier.
Knowledge of the contents of the parcel is also important. This isn’t because we want to be nosey, but because we want to care for your parcel as best we can. Having prior knowledge can help us adapt our courier services to ensure this is fulfilled. We treat all clients and custom confidentially, so you do not need to worry about anything which may be deemed sensitive. If your items are fragile then knowing this can help us care and carry them in an extra careful way. Likewise, if your delivery is ‘special’ in some other sort of way, our expects can make sure transportation requirements are met.
Here at Rock Solid Deliveries we have a variety of ways you can pay to send your parcels, so just let us know which method you prefer when you book your order. Payment by Credit Card or Debit Card is the most popular, but we also accept bank transfers and account invoices.
Finally, one vital important piece of information needed is evaluating how we did after. We use this to help our courier and same day courier business expand and grow and to exceed our customers expectations. If you are happy with our service, then positive reviews are always appreciated. In the unlikely event that you are not happy, please contact us in the first instance and we will do our best to ensure your query is resolved to your total satisfaction.