Yann was at Heathrow Airport with his baby son and his excited girlfriend, ready to wave them off on their way to visit family in Japan. But as they got to the airport, they realised to their dismay that they’d left their son’s passport at home in Bradford. Yann immediately picked up his phone and started calling courier companies. But it was late on a Sunday evening. How many same day couriers would be available to help him?
Yann takes up the story:
‘I was so impressed with this service. Rock Solid Deliveries far exceeded our expectation. Having not been in this position before our initial searches for a courier firm lead us to all the usual big companies, none of which were available on the Sunday evening. Called many other supposed 24/7 companies that never picked up the phone. Then I got through to Rock Solid Deliveries, who told me that if I was prepared to stay awake, then they could get the passport delivered that evening! Desperate for peace of mind, I was amazed when I was holding the passport in hand so that my baby boy and girlfriend could visit her family in Japan as intended. Rock Solid Deliveries really helped calm my nerves and I am SO SO grateful that they answered my call and were so efficient.’
When we say we’re available 24/7, we mean it. Any time of the day or night, call us on 0800 999 8220 and let us take care of your delivery emergency.