Ever get the feeling you’re not being taken seriously? From car mechanics who patronise you to insurance companies who keep you on hold for half an hour before answering your call, we all have to deal with people who just don’t respect us. Even same day courier companies can be rude, aloof and uncaring.
You deserve better than that. That’s why respect is one of Rock Solid Deliveries’ core values: ‘We will treat everyone with respect. We will show no favouritism or discrimination but will treat every individual we encounter with respect and dignity, whether staff, customers or members of the public.’
We understand that, if you’re in a situation where you’ve had to call a same day courier, you may be under quite a bit of stress. So first of all, we will listen to you. We will be polite and approachable and will take your needs seriously. And we will do whatever it takes to help. Our customers seem to appreciate this approach:
‘The employees I dealt with were professional and polite, and I was treated as a person, not just a number.’ Steve
‘Everyone I spoke to was super friendly and helpful (which doesn’t always seem to be the case with couriers).’ Charlotte
‘Rock Solid were £30 cheaper [than another company] and much much easier and friendlier to deal with.’ Alison
Call 0800 999 8220 today, for a same day courier who will treat you with the respect you deserve.