This is an article which can not only apply to courier and delivery companies like ours, but also wider and larger scale transportation services which operate on a commercial basis. We are all at the mercy of the weather, and living in the UK we know this better than anyone. This is perhaps a poignant […]
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Are free delivery services really a good find?
Anything with the word ‘free’ catches the eye. Free delivery services are very popular and rightly so, but they are also highly and fiercely competitive offerings. People are often spending lots of money with companies and online merchants and are aware that they could just go down to a local shop or high street and […]
Fragile goods examples and advice
Most people recognise that fragile goods are those which can break easily. The problem with that literal interpretation is that it doesn’t cover the full range of circumstances and scenarios. In addition, the impact of fragile good stretches to more than just about the durability of the item. In this article we’ll take a closer […]
What do (forgotten) passport couriers do?
Things slowly look like they are returning to some kind of normality, and this has been boosted by the news that green and amber list countries are now open for people to travel abroad who are double jabbed. In practice, this means popular UK holiday destinations like France, Spain, Greece and Italy will soon be […]
The increasing problem with excess packaging
I have recently noticed through my own experience, (aswell as customers and friends pointing it out) that there seems to be a problem with packaging when businesses send out goods. There is just too much of it! Take one item I had delivered which was no bigger than half the size of a standard ruler […]
How does a personality create good customer service?
If you work as a delivery driver or are thinking of doing so, you’ll probably think that being good at driving, staying alert and being agile enough to lift and load parcels are probably some of the most important ‘specification requirements’ of the job. This is true, an individual does need to be able to […]